For all the the talk of how the internet and the iThingy will save journalism, there’s one thing that computer technology can’t do: deliver information to people who exist off the grid.
Some of them can’t afford a computer or monthly internet service charges. Others don’t bother with the English-heavy net because they speak some other language. Still others live beyond the cable company’s reach. Whether by choice or necessity, these people just don’t do the web.
That doesn’t mean they should go without access to community news. What it means is hyperlocalists must apply a different approach to news distribution, even if that means using technology that’s distinct from their primary mode.
One form of news distribution familiar to non-techies is probably print. (There’s also broadcast, but I’ll get into that later this week.) Most online hyperlocalists use broadsheets only as marketing material — it’s much cheaper than handing out free iPads to prospective readers. Recently, California Watch printed an investigative report for distribution and promotion, and I’ve done similar stuff with content from my former hyperlocal site.
But what if the broadsheet were to become a regular thing for online outlets? Obviously, printing content with the same immediacy as posting online would be expensive, perhaps prohibitively so. But a daily or weekly broadsheet should be enough to deliver news in a timely way.
Also, broadsheets don’t necessarily have to be fliers given to individual readers. Back in the day, broadsheets were single, poster-sized sheets of paper posted in town squares and gathering spots. The same can be done today at coffee shops, supermarkets, transit stations, houses of worship, or the shop windows of supportive businesses. (Perhaps those supportive businesses can even pay for printing costs in exchange for the foot traffic the broadsheet might bring.)
I haven’t compared the cost of printing a single large sheet versus a stack of letter-sized fliers. But posting one big broadsheet certainly would cut down on the cost and energy required to distribute fliers to individual readers.
The best part: no net neutrality required.
Photo courtesy of Flickr user Dorrell Merritt.
The fashion report
So it was with great interest that I read this recent article in The New York Times about a startup clothing company that allows its customers to design their own shirts. Shoppers visit the company’s website, pick out colors, patterns and cuff styles, drop some coin and in four weeks, they’re rocking personalized gear.
The company’s success is rooted in its “emotional-value proposition,” says the company’s 22-year-old CEO. (Freakin’ hipster!) Customers play a part in the creative process, and what results is a personalized shirt that oozes individual expression. Okay.
That got me thinking: If consumers will pay to design a shirt, would they pay to participate in hyperlocal content creation? Does the emotional-value proposition apply to hyperlocal news? No and yes.
First, anyone who will pay to generate content is an advertiser. Consumers can usually distinguish an advertisement from editorial content because ads are labeled as such. But when an advertiser’s content is passed off as news, or if the hyperlocalist accepts compensation for creating “advertorial” content, then the news outlet’s objectivity comes into question.
Next, no one should create news content for the purpose of self-expression without fair compensation. That’s what larger media outlets like Forbes.com and The Washington Post call “content for exposure” (or more precisely, content for exploitation), and the practice only dilutes the quality of an organization’s content.
Instead, the emotional-value proposition can apply to opportunities for consumer feedback. A moderated comment section adds tremendous value to a news website. (The same goes for editorial essays printed on paper or broadcast as sound or video.) The opportunity to offer constructive criticism allows news consumers to express interest in their community, and the interaction reflects the news organization’s worth in the community.
That quality is perhaps the strongest selling point when approaching advertisers, sponsors and subscribers. It means that consumers do more than just consume a media outlet’s content. They assign value to it, they incorporate the information into their decision making, they allow it to influence their lives. That kind of quality far outweighs a website’s page views, a newspaper’s circulation or a broadcast outlet’s audience numbers.
The emotional-value proposition also applies to crowd-sourced content, but one should approach that with caution. I’ll get into that tomorrow.
Photo courtesy of Flickr user Kirsten Hartsoch.