Jul 8, 2010

A few words from our panelists

I’ve said it before and I’ll say it again: I enjoy speaking with fellow hyperlocalists about the challenges we face. It’s my reason for getting up in the morning. That and emptying my bladder. Both are equally stimulating, the former on an intellectual level, the latter on a physical level.

So it was with brainy interest that I spoke recently with Terry (whose real name I’ve obfuscated for privacy’s sake). Terry’s fighting the good fight, running a nonprofit investigative-news site in her state capital. But grants are tough to score and corporate donations have the potential to taint her organization’s objectivity, she told me. On top of that, the nature of investigative news calls for long-form and serial writing, not exactly page-view generators.

Terry has considered hosting meet-and-greet events to generate revenue, charging cover fees (or “suggested donations” in nonprofit parlance) for participants to nosh with influential people. Unfortunately, the costs to organize, advertise and cater such events take a serious bite of whatever slim profit is possible, she worried.

My suggestion: Turn these events into a double-whammy volume business.

First, the volume part. Instead of holding cozy meet-and-greets in restaurants and charging higher fees to cover food costs, it might benefit Terry’s organization to host panel discussions in large spaces. A college or private company might be willing to donate use of a lecture hall or conference room, and a local caterer can donate light refreshments (though food always makes post-event cleanup a pain). On top of that, politicos and corporate spokespeople are usually willing to spout their agendas for free when given the opportunity to serve as panelists.

Such a setup allows Terry to suggest small, palatable donations at the door from a larger audience. It also reduces her overhead: So far in this scenario, Terry’s organization has spent zero dollars on space, food and speakers, and has gained a per-capita cover charge. Sweet, huh?

Here’s the double whammy. Terry can record such panel events for later broadcast on her organization’s website, for download as a free podcast, or as audio or video content for paid syndication. Delaying a broadcast gives value to attending panel discussions in real time, but it also allows those not in attendance to benefit from the information presented.

Most of all, delayed broadcasts can drive page views (read: advertising dollars) to a site, especially if a discussion topic or panelist sparks heightened interest between the live event and the recorded show. That kind of action also increases a program’s syndication value.

One event, two sources of revenue. BAM! BAM! A double whammy.

For-profit news organizations can duplicate this, though it might be harder to find donated space and food. Still, I predict a private college would be glad to host an event in exchange for sponsor status and the appearance of an esteemed professor on the panel.

I hope Terry and her organization can reap some revenue from producing these or similar events, as they would benefit the host and audience members alike. For more information on keeping investigative journalism afloat, check out American University’s iLab. Keep running the good race, Terry!

Photo courtesy of Flickr user Stacie Joy for CTTC.

Feb 15, 2010

There’s graphic, and then there’s gratuitous.

There are times when video news footage is best left in the delete folder. For NBC Sports, that time was last Saturday morning, when they first aired footage of the accident that killed Georgian luger Nodar Kumaritashvili at the Olympic games in Vancouver.

My objection to the video’s airing is twofold. First, it was too graphic for my taste, but that’s my hangup. More germane to this blog, the video added nothing of value to the news story.

Media outlets had already reported Friday that Kumaritashvili lost control of his sled during a practice run, flew over a track wall at about 90 miles per hour and then slammed against a metal beam. Some outlets, like The New York Times, also ran still photos of Kumaritashvili airborne before the final impact, with his sled still on the track.

Between the textual description of the accident and the still photography, it was easy to piece together a complete story of how the 21-year-old athlete lost his life. Very much like a motorcycle accident, he was thrown from his vehicle at high speed and ultimately crashed into a hard object. The (tragic) end.

And NBC’s video footage of the accident showed just that — stuff that was already known to those following the story, and nothing that wasn’t described in sportscaster Bob Costas’s preface. It offered no new details or insight on how or why the accident happened. It was gratuitous.

The knocks that NBC took for the video should serve as a lesson to multimedia journalists. Puffing up a news piece with extraneous content has the potential to devalue one’s credibility with news consumers. It shows laziness on the journalist’s part for posting graphic detail without considering its informative value or its usefulness to the overall civic conversation. To some extent, it also insults the consumer’s intelligence, as if bloated content would so easily impress.

Going graphic is especially risky for hyperlocalists, whose consumers tend to take greater ownership in the content. I’ve had to defend my use of certain language and photographs when readers found them too disturbing or offensive, though in my editorial judgment, they were proper vehicles for delivering information and were not gratuitous. Someone’s always going to take offense at something.

Ultimately, the hyperlocalist must decide whether pissing people off does good for the community conversation. If going graphic means doing good, just be prepared to roll with the punches.

Photo of the Olympic cauldron in Vancouver courtesy of Flickr user Marcin Chady.