Yesterday, I bitched about businesses that were always on the lookout for free advertising from the local media. Now I’m telling fellow hyperlocalists this: When an opportunity comes up to promote your news outlet for free or cheap, jump all over it. Just remember that nothing’s ever really free.
One of the best ways for online hyperlocal organizations to market their stuff on the cheap is via social networking. (I don’t know if print-only outlets find it as useful.) However, an online analyst wrote last week that the type of information consumed depends on the social network being used. Facebookers tend to link to broadcast media for whatever reason, while Tweeters link to other social networks and photo- and video-sharing sites.
Either way, these social networks should be used as more than just RSS feeds. Instead, they should be extensions of a media outlet’s brand. And that’s where the “free isn’t really free” comes into play. Successful marketing via social media requires lots of work, but it can also pay off in a big way.
For example, the Twitter feed to my former hyperlocal news site offered followers more than just links to newly minted articles. I linked to other outlets’ stories, forwarded funny photos from the neighborhood, and most importantly, gave readers a peek into how my publication’s articles were researched and written.
Admittedly, some tweets were mundane. But some really shared the stupid, lonely and fun hyperlocalist experience, and I credit this personal interaction for a 40-percent jump in readership in 2009:
“Citizens advisory board is voting on whether or not to vote.”
“Going for coffee. Who wants?”
“Researching new donut shop on Fenton Street.”
Likewise, the outlet’s Facebook fan page and Tumblr page offered readers previously unpublished photos and videos, entertaining stories from other local publications, and announcements to special events. I don’t think Facebook did much to boost readership, but it did offer some demographic information on who my readers were. The Tumblr page did even less, but the project was a fun extension of my website’s brand.
Personally, I don’t pay any mind to Facebook’s “contextual” ads, and more power to Twitter if it can tap into that revenue stream. Their power as marketing tools are worth a quick glimpse at an advertisement — even a small fee for business users — and the sweat off my brow.
Photo courtesy of Flickr user zyphichore.